Same Day Dispatch on Orders Placed by 11:30am

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Shipping & Delivery

Australian Vaping Supplies uses Australia Post for all domestic shipping requirements.  Our products are shipped within 24 Hours of your order being placed via our website or phone.  Orders received on Friday after 11:30 am or on weekends, are shipped Monday unless it is a Public Holiday in which case, they will ship the next business day.

For same day dispatch, orders must be in, paid for and cleared by 11:30am that same morning. 

The estimated delivery time is 1 to 3 businss days for Express Post and 2 to 10 business days for Standard Post to major metro areas in Australia.  This may take longer for rural areas.

We ship packages in the order we receive them. Choosing “Express” or “Standard” shipping doesn’t change your position in the queue, it just changes how quickly Australia Post delivers your parcel.

If no one is available at your nominated shipping address and ‘Signature on Delivery’ option has not been selected then Australian Post has the authority to leave your parcel in a secure location of their choosing.

TRACKING

All tracking numbers are Australia Post generated.
As such you will receive an automated email by Australia post (not Australian Vaping Supplies) to the email address you supplied on our website when submitting your order.

  • You will need to be an Australia Post My Post member to received these notifications. Below we will provide some pictures on how to do this.
  • You won’t receive that tracking email immediately when you place your order. You will receive your email from Australia Post later in the day when they have processed your order in their system.
  • Sign up /Login to Australia Post – My Post here:
    https://auspost.com.au

Step 1.

Sign up.

Australia Post Shipping Notifications

 

Step 2.

Select ‘Collection Points’

Australia Post Shipping Notifications

Step 3.

Select ‘Set your delivery preferences’

Australia Post Shipping Notifications

Step 4.

In the Section ‘Delivery notification preferences’ select ‘update’

Step 5.

Choose to receive delivery notification via email or mobile phone

Step 6.

Select what notification you’d like to receive

SHIPPING COSTS

Customers are responsible for all shipping costs associated with their order. To make it easy we charge one flat rate.

We use Australia Post bags and offer a flat rate shipping charge of:
Regular: $ 8.95
Express: $11.95

AVS makes all attempts to pack your order safely and securely into the cheapest option available for you.

We are always looking to keep prices of postage to our customers as low as we can and we will pass on any savings we receive.  Put simply, posting goods costs money.  We don’t aim in any way to profit off our customers for the cost of postage or packaging.

MATERIALS USED:

Australia Vaping Supplies is committed to using environmentally friendly and sustainable choices to package your vape mail.  Our packaging material is made from 100% recyclable and degradable material.  

Australian Vaping Supplies often recycles shipping material we have received our stock in. If you receive packaging that looks not quite perfect, this is why. If your ego can’t take this and you’d prefer to not give two hoots about the planet, then please don’t agree to the terms and conditions on the checkout page. 

SHIPMENTS RETURNED BY THE POST OFFICE

In some cases when a package is returned to us unopened by the Post Office we may be willing to refund the cost of the order itself, however this is at our discretion and does not imply any obligation to do so. In all cases, we will not refund the cost of shipping. Shipping cost is the sole responsibility of the customer.
If the parcel has been returned due to:

  • The wrong address being supplied to us on your order form
  • The customer asking for some complicated delivery instructions on the order form (which we do add by the way) and expecting the Australia post worker to follow EG: ‘please deliver up this alley and around the corner, you will see a red door – please leave there…..’
  • Asking to leave your parcel outside the door of an apartment building or unit block (Aust post workers dont see this as a ‘safe place’ to leave the package.)
  • The Australia post worker taking your parcel to the nearest post office and left you a card to collect it and you didn’t within the 2 week time-frame you have before they return it back to us

In all these instances, if the parcel comes back to us, it it solely at the expense of the customer to have the goods reshipped out again to the correct address.

LOST, DAMAGED OR STOLEN  PACKAGES:

Australian Vaping Supplies is not responsible for lost, damaged or stolen packages. If you did not receive a package that is marked as delivered, it is your responsibility to resolve this issue with the post office. We will however, do what we can on our end in terms of supplying you with your tracking order. Lost, damaged or stolen packages are very frustrating and we will do our best to help you resolve the problem. Please understand though that this is completely beyond our control and does require you to contact the post office for assistance.

International Shipping

We do ship overseas, however it is a little complicated. As paypal won’t work with the vaping industry, we can’t offer paypal on the website. We can however send you a link to a personal paypal account.

For paypal payments the steps are as follows:
1. Submit your order as a bank deposit. This step secures your stock for you and alerts us there’s been an order placed.

2. Contact us either by reply to the email you received from us, confirming your order, or by phoning Leah on +61 429 454 243.

3. We will send you a link to our personal paypal account for you to pay for your order. There will be a paypal 3% buyer protection fee added to your initial order total. Also if shipping for your country wasn’t included, we will also need to add that.

4. We send out your vape gear.

NZ Customers

You can purchase on our site using either zippay, international bank transfer or the paypal method outlined above.

Worldwide Customers

Please contact us first as we will need to know what you’d like to purchase, so we can then work out the shipping rate to your country based on the weight of your order.  We can then proceed with the paypal method outlined above or an international bank transfer.

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(You must be 18 years old to use this website.)

Express Post is being prioritised by Australia Post, however due to the current demand for postal services, next day is not being guaranteed. 

Please note the estimated time for regular post is 3 – 10 business days.
Customers in WA and Victoria, we are finding your parcel can take up to 2-3 full weeks.  If you’re in hurry for your goods we suggest express post.

Read Before Using Product

 
You must read, understand, and agree to the following before purchasing.
 
Mechanical mods are an advanced piece of hardware not suitable for beginners. Mech mods are dangerous due to their lack of protection.
 
Mechanical devices can be extremely dangerous if used and handled incorrectly.  They are NOT regulated, and therefore include no short circuit protection or other protections found in regulated devices for the battery. Please be sure that you’ve done your research and know the dangers of not having any circuit protection.
 
Extensive knowledge of battery safety, ohms law, and how to correctly care for you mod are an absolute must in order to safely use an unregulated mod.
 
In purchasing this device you are agreeing that you understand:
    • the importance of unregulated mod safety
    • how to apply unregulated mod safety to yourself and the device.
    • how to care for your mechanical mod.
    • how to care for your batteries.
    • the importance of ohms law.
    • how to use ohms law.
    • the importance of battery safety.
    • how to apply battery safety.
    • Australian Vaping Supplies and its Staff will not be held responsible for any injuries or losses that may occur through use or misuse of a mechanical mod.
 
GENERAL USE WARNINGS:
 
  1. This product is not intended for non-smokers. Don’t use if you currently don’t smoke tobacco or vape.
  2. Do not allow others to use your device at any time.
  3. Keep all directions for future use and use only as instructed.
  4. This product is not a smoking cessation device nor is it intended to be one.  If you are trying to quit smoking or vaping please consult your doctor.
  5. You must be of legal smoking age in your jurisdiction to use this product.
  6. Do not drink the e-liquid.
  7. Vape outdoors and away from the vicinity of humans and pets.
  8. Do not modify or attempt to disassemble this product.
  9. Do not attempt to fix, correct, replace or install any part of the vaping apparatus.
  10. If you hear anything unusual from the device immediately stop using it and seek further advice.
  11. Dispose of according to local laws.
  12. Vape away from the vicinity of people and pets.  The effects of second hand vapour have not been scientifically confirmed.
  13. Do not use while driving
  14. KEEP AWAY FROM CHILDREN AND PETS.
  15. Do not use if you have existing health problems.

Thank you. Enjoy your Discount.

Use the Coupon Code:

Welcome10

At Checkout for $10 Off